By Pamela J. Gallagher
AI or any other technology will not work well without solid processes in place to ensure that it is serving the mission and the patient.
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By Pamela J. Gallagher
An enterprise service line model can help organizations respond more effectively to this environment. In that approach, the hospital remains a cornerstone of the system, while strategy, capital, labor, and performance are managed across the full continuum of care.
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The lines between modern convenience and invasion of privacy are increasingly blurry. Individuals and organizations alike must question the sharing and use of personal data in order to act wisely and ethically in the marketplace.
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By Pamela J. Gallagher
Patients have been begging for affordability for decades, and the healthcare industry’s reluctance to innovate and adapt to patient demands has left a door open for retailers to move into the healthcare business. I believe this will be great for healthcare, but potentially disastrous for health systems.
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By Pamela J. Gallagher
Whether in reports from journalists, briefings from government officials, or socially-distanced conversations with next-door neighbors, “unprecedented” seems to be the word on everyone’s lips these days.
It is certainly true that in the United States, we have not experienced anything quite like the societal, economical, and public health impacts of COVID-19 in our lifetime. However, if we look into the not-too-distant past, we see that today’s events are not entirely unprecedented, and that the past may offer perspective to the healthcare industry as we find a way forward.
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