AI is only as effective as your human-led processes

By Pamela J. Gallagher

AI or any other technology will not work well without solid processes in place to ensure that it is serving the mission and the patient.

Healthcare and TechnologyPamela J. GallagherSeptember 30, 2026healthcare, future of healthcare, AI, artificial intelligence, efficiency, process, technology, customer service, patient experience

AI in Healthcare Isn’t About Technology—It’s About Capacity

By Pamela J. Gallagher

The real value of AI in healthcare is creating capacity.

Healthcare and TechnologyPamela J. GallagherMay 19, 2026healthcare, technology, future of healthcare, AI, artificial intelligence, hospitals, capacity, time mangagement

Lessons from the adoption of AI in healthcare finance

By Pamela J. Gallagher

The emergence of artificial intelligence (AI) is the topic on every healthcare leader’s mind. In many ways, though, AI is old news to those of us in healthcare finance. I can say from experience that once an AI technology comes onto the scene, there is no stopping it. AI is here to stay. The question leaders must grapple with is how to embrace it wisely and with purpose.

Blog